Shipping & Returns

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As an online pharmacy shipping has become one of our core competencies.

We ship our Parcels from UK via RoyalMail, so that you receive your items quickly and reliably. Our delivery guarantee is 8-14 working days after payment. If you do not receive your parcel by then, we will send again for free.

We will ship your order Monday to Friday except holidays. Every shipment comes with tracking which allows you to follow the status of your order online.

We provide Free Shipping for orders above 100 €.

Countries we ship to

Austria

Delivery time is 8 - 10 business days and your signature will usually be required. Austria is covered under Satisfaction Guarantee

Czech Republic

Delivery time is 8-14 business days and your signature will usually be required. Czech Republic is covered under Satisfaction Guarantee

Sweden

Delivery time is 10-14 business days and your signature will usually be required. Sweden is covered under Satisfaction Guarantee

Germany

Delivery time is 8-14 business days and your signature will usually be required. Germany is covered under Satisfaction Guarantee

Spain

Delivery time is 8-14 business days and your signature will usually be required. Spain is covered under Satisfaction Guarantee

United Kingdom

Delivery time is 4-8 business days and your signature will usually be required. United Kingdom is covered under Satisfaction Guarantee

Ireland

Delivery time is 6-10 business days and your signature will usually be required. Ireland is covered under Satisfaction Guarantee

Italy

Delivery time is 8-14 business days and your signature will usually be required. Italy is covered under Satisfaction Guarantee

France

Delivery time is 10-14 business days and your signature will usually be required. France is covered under Satisfaction Guarantee

Poland

Delivery time is 10-14 business days and your signature will usually be required. Poland is covered under Satisfaction Guarantee

Return Policy

To protect the safety and wellbeing of patients, government regulations prohibit the returning of any pharmaceutical product once it has left the pharmacy. These regulations apply in all countries. Please read about our Satisfaction Guarantee

Shipping Process

Step 1

After your payment has cleared your order will be packed and dispatched

Transit times differ
by destination, you can trace your item online to see the shipment progress

Step 2
Step 3

Once the item reaches your country your order is almost with you

Please make sure that your shipping address is correct, shipments with address errors can neither be rerouted or returned

Step 4

Registration